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Step-by-step guides to set up and run your oneCORE platform: products and prices, pages, orders, users and the API.

Help sections

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PagesCreate, manage and organize the content pages of your website. ProductsHow to create and customize your products in oneCORE. Shop notificationsShow notifications on your website in the style and position you choose. Account ConnectGive shop users an overview of their account, where they can also edit their details. Shop user typesCreate new types of shop users and customize their data fields. How to set up a campaignCreate promotional discounts and manage campaign vouchers.

All docs

Every guide, by topic.

Products & pricing

ProductsHow to create and customize your products in oneCORE. CategoriesHow to use categories to group your products. Master productsWhat a master product is, and how to use one to set up new products without starting from scratch. Combination pricesImport pre-calculated prices from external files into oneCORE. Combination price groupsRetrieve multiple combination prices at once, with fewer records to manage. Service & additional costCreate and manage extra costs for products and orders. How to set up a campaignCreate promotional discounts and manage campaign vouchers. How to set up a 'product combination' campaignUse the 'Product combination' calculation to build a range of campaigns.

Pages & content

PagesCreate, manage and organize the content pages of your website. Page component editorBuild a page from components and edit the content of each one. Dynamic contentManage content across oneCORE features from one place. Dynamic formsSet up multiple forms across your website. How to use variablesManage pieces of text used across your website from one central place. Multilevel media foldersCreate sub-folders in your media folders. How to set up image presetsCreate the custom image sizes that each place on your front end needs.

Orders & notifications

Introduction to Orderflow V2What's new in Orderflow V2, and how to prepare for the switch. Shop notificationsShow notifications on your website in the style and position you choose. Manual notification templatesSet up manual notification templates for your automated notifications. TriggersConnect oneCORE to Power Automate and other flows: how to set up and test triggers, and the events they cover. How to set up MollieStep by step: set up Mollie as your payment provider.

Users & permissions

Shop user typesCreate new types of shop users and customize their data fields. Default permissionsDefine what users are allowed to do in your shop. Customer InsightSee insights on the customers who contribute to your business. Shop user familyLet customers link their account with household members and share account content. Account ConnectGive shop users an overview of their account, where they can also edit their details. PermissionsManage which admin users can work with which features. Add a new admin userHow to add and create a new admin user for your shop.

API

oneCORE Public APIUse the oneCORE Public API effectively and securely. Public API permissionsManage what API users can access.

Setup

How to set up multilingual URLsGive pages, products and categories their own URL per language. How to set up available languages in the menuShow a menu heading only in the languages you choose. How to create URL redirectsSet up URL redirects in oneCORE. How to set up a faviconManage your webshop's favicon in oneCORE. How to create locationsCreate locations with details that work across features and help your SEO.

FAQ

Everything you need to know as a oneCORE user.

What is metadata?

Metadata in oneCORE is used differently depending on where it is. On pages, products, blogs and categories it's mainly used for SEO tags. On editions it acts as an identifier for retrieving external prices. Metadata (JSON) on an Account page is used to fetch data from external tools or systems.

What's the difference between a shipping class and a shipping method?

They sound alike, but they do different things. A shipping class sets the processing time and cost a product or edition needs before it is ready to ship. A shipping method is a delivery option customers choose at checkout, so they can pick the one that suits them best.

What's the difference between a company and an organization?

If you work with several projects in oneCORE, you'll come across both terms, and they don't mean the same thing. An organization is the whole environment: all projects in the same database. A company is one project inside that organization. So “at company level” means the data applies only to that project, not to the other projects in the organization.

What are product editions and master editions?

oneCORE is built for configurable products, where different parts of a product can be customized. Product editions are the variations of a product, such as size, color or material. Master editions group them one level higher: product editions linked to the same master edition share its stock and settings, which makes setting them up and managing them much simpler.

What are product configuration rules?

Rules that control how product editions can be combined. They set conditions that prevent invalid or unsupported configurations. For example, a rule can block certain materials from being paired with certain colors when that combination can't be produced.

What's the difference between categories and catalogs?

Categories group products for the live website: they show your product structure to visitors, and a product can be in several categories. Catalogs are for setting things up in the back end: products in the same catalog can share settings such as editions and configuration rules, and a product can be in only one catalog.

How do I reset my password?

Send your username or oneCORE ID to together@colengo.com.

How do I reset my two-factor authentication (2FA)?

Send your username or oneCORE ID to together@colengo.com.

Can't find your answer?

Book a 30-minute demo with the team that builds oneCORE, or try a configurator in 3D first.

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